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What is Digital Coupon and How Can You Use It to Reduce Cart Abandonment

What is Digtial Coupon
by dharmendra.verma@bigtrunk.co.in
31/10/2025
Accessories, Beauty, Clothing, Electronics

Shopping online is huge and common for everything from everyday stuff to fancy treats. Before you hit that buy button, it’s smart to look around for deals. Everyone loves saving money, and that’s where digital coupons come in. They’re awesome for shoppers who want to save a bit when they buy, and for businesses that want to attract and keep customers coming back.

So, what are they? Digital coupons are basically online discounts you can use when you’re buying stuff online or in a store. Forget clipping paper coupons! These are on your phone, in emails, on websites, or even on social media. Stores like them because they can get rid of extra stuff they have, boost sales quickly, and get new products in front of the right people.

Different Types of Coupons

There are a bunch of ways to get different types of digital coupons, and they all fit different shopping styles:

Printable Coupons: You find these online, download them, print them out, and use them at the store. Usually, they are PDFs or use a barcode which eases coupon usage.

Mobile Coupons : These are becoming super popular because you can use them right on your phone or tablet. You might get them in an app, as a text, or in an email. Just scan your phone or tablet at checkout, cash-in with coupons, and boost your savings.

Online Coupons: If you shop online, you’ve probably seen these. They’re codes you type in when you’re checking out on a website to get a discount. Find them on store websites, social media, or in email newsletters and refer to the ultimate coupon guide for more details.

Store-Specific Coupons: These only work at one store or a group of stores. They’re usually sent to loyal shoppers through emails, rewards programs, or regular mail to get them to come back.

Keep in mind that each coupon might have its own rules about when you can use it, where you can use it, and what you can buy with it.

How to Use Them to Get Customers Back?

Ever put stuff in an online shopping cart but not buy it? That is cart abandonment. It happens a lot because checking out can be a pain, or shipping costs too much. Here’s how coupons might fix that:

1.  Personalise Shopping

If a company knows your preferences. You can point out sales that customers find helpful, make checkout simple, and treat customers well, so they finish their order.

2. Send Emails

Most stores worry about cart abandonment. Getting an email to remind you about it, you can usually get good results with email marketing.

3. Start a Rewards Program

Rewarding customers for using coupons. Making repeat customers from first timers leads to buying products from you over competitors, or even buying in general.

4.  Use Chat

Live chat can help too. If a salesperson answers questions people have about a product, they’re more likely to buy. With lots of shopping platforms offering chat windows, so you can give suggestions about products or giving discounts in the chat.

5.  Offer Choices for Payment

People sometimes leave because there aren’t enough ways to pay. Giving more options and types of coupons makes it more likely they’ll finish buying. You can even give coupons as a bonus for using digital payments. Look at each country for payment options for your business and where your customer are.

6. Make it Easy to Check Out

If checking out is fast, fewer people will leave without buying. Set up a side cart so it’s easy to get to. Letting them Add to Cart, or maybe like Save for Later, or Add to Favorites can reduce redirections and increase coupon usage.

In Conclusion

There are plenty of sites where you can find and use coupons. Big Coupons has all kinds of coupons for online shops, services, travel, restaurants, toys, jewelry, furniture, clothing, and more, so you can get the most out of your shopping.

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